Terms and Conditions
Terms and Conditions:
• Product Quality and Features
Our leather goods are handcrafted from high-quality natural materials. There may be slight variations in color, texture, or markings on the leather, as these are natural characteristics of the material and not defects.
• Care and Maintenance
The customer is responsible for proper maintenance of the product. We recommend avoiding exposure to moisture, excessive heat, or harsh chemicals that may damage the leather. Specialized care products are recommended to maintain the appearance and quality.
• Warranty and Returns
We offer a lifetime warranty on craftsmanship. The warranty covers manufacturing defects only, not damage from misuse or normal wear and tear.
Returns and exchanges are accepted within 14 days of receiving the product, provided that the product is unused and in its original packaging.
• Delivery Times
All our products are made to order. The production and shipping time may vary depending on the complexity of the order and material availability. You will be informed of the estimated delivery time upon completing your order.
• Limitation of Liability
Our company is not responsible for damages resulting from improper use of the products. The customer assumes full responsibility for the use and maintenance of the leather goods.
• Intellectual Property Rights
All designs, descriptions, and photos of our products are the intellectual property of the company and are protected by relevant legislation. Reproduction without written permission is prohibited.
• Modifications to Terms
The company reserves the right to modify the terms and conditions without prior notice. Changes take effect as soon as they are posted on our official website.
• Contact
For any questions or clarifications, you can contact us via email at [email] or by phone at [phone].
