Returns & Replacement Terms

Our goal is to ensure that you are completely satisfied with our products. If you need to return or replace a product, the following terms apply:

1. Return Conditions

   • The product must be returned within 14 days of receipt.
   • It must be in its original condition, without damage or signs of use.
   • The product packaging (if available) must be intact.
   • A proof of purchase is required.

2. Refunds

   • Refunds will be processed via the same payment method used for the purchase.
   • Shipping fees are non-refundable.
   • The amount will be refunded within 7 business days of receiving and confirming the condition of the product.

3. Product Replacement

   • If the product is defective or an incorrect item was shipped, we offer a free replacement.
   • Contact us within 3 business days of receiving the product to report the issue.

4. Return Process

   • Contact us at [email/phone] to receive return instructions.
   • Securely package the product to avoid any damage during transit.
   • Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.

5. Exclusions

   • Custom-made or personalized products are non-returnable.
   • Returns are not accepted for products that have been damaged due to misuse.

For any questions or clarifications, feel free to contact us at [email]. We are always here to assist you!